Terms and Conditions

Preamble to Terms and Conditions
Welcome to www.adamrossfabrics.co.uk. Our trading name is: Adam Ross Fabrics; the website at: www.adamrossfabrics.co.uk (“Our Site, Site, Website); and the domain name: adamrossfabrics.co.uk (“We”) all belong to Adam Ross Fabrics Ltd. Adam Ross Fabrics Ltd is a Company incorporated in the United Kingdom under Company Number: 09804049. The registered office address of Adam Ross Fabrics Ltd is Unit 2 Cranby Street, Birmingham, B8 1JU

Adam Ross Fabrics is an online supplier of all kinds of fabrics for sale through the Site (the “Service”). Subscription to the Site is free. By visiting the Site and using the Service you agree to be bound by an agreement with us, which incorporates this General Terms and Conditions, the Acceptable Use Agreement, Privacy Policy, Samples and Returns Policy, as though they were incorporated herein, together known as the Adam Ross Fabrics User Service Agreement. If you do not accept these General Terms and Conditions, please do not use the Service.

The Service is made available worldwide. Prices are denoted in UK sterling. To purchase any goods through the Service you will need to create an account. You create an account by providing your [email address- i.e. joeblogs@hotmail.com] and password. If you are making a purchase you will also need to provide billing and a shipping address. Your email address and password will be used to set up an account for you and will identify you every time you log into the Service. Please make sure you enter a valid email address.

Please print or/and save a downloaded copy of the Agreement on your computer for your reference. The terms of this Agreement may be updated or additional terms may apply, from time to time. Each time you visit the Service please look out for these notices of updates and when you see these read and print or/and save a downloaded copy.

1. Our Responsibilities
The Service is our responsibility. We accept responsibility for ensuring that items are verified and that sales and purchases are transacted satisfactorily.

Product Information
We provide written descriptions containing measurements, availability, condition and colour information where applicable, as well as an accurate photographic representation of our items. Please note that each computer monitor displays colours differently so the colour you see on your screen may not be the exact colour of the item(s) you receive.

We are under a legal duty to supply goods that are in conformity with the contract. We will always provide fair and honest descriptions of our products. The following laws are relevant and we conform to them: (a) The codes of conduct that govern misleading actions by traders under regulation 5(3)(b) of the Consumer Protection from Unfair Trading Regulations 2008 (b) The Consumer Contracts (information, Cancellation and Additional Charges) Regulations 2013 (the “2013 Regulations”) governing cancellations of purchases via websites, finally (c) The Consumer Rights Act 2015 (the “Act”) (which came into force 01st October 2015), the Act is to be read in conjunction with the 2013 and 2011 Regulations. You can access the legislation here.

http://www.legislation.gov.uk/uksi/2008/1277/pdfs/uksi_20081277_en.pdf
http://www.legislation.gov.uk/uksi/2013/3134/contents/made
http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted

PayPal
Payment is currently accepted through Stripe and PayPal. We are not involved with any of the payment processing and do not hold your financial information. Prices are denoted in £ Sterling.

International Delivery
We aim to ship within 2 working days of receiving your order. Please check the Delivery Page for delivery costs and times but please allow 30 working days to receive your order.

Please note that if we are not able to ship your order due to international shipping restrictions we shall inform you immediately. If you have any queries regarding this please contact us at sales@adamrossfabrics.co.uk.

My Account Page
We provide a My Account page on which members can view their recent orders and store their billing and shipping information.

The Internet
Our website is available through the Internet and as a consequence we cannot guarantee continuous, error-free or secure access to our services or that defects in the Service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.

2. Your Responsibilities
Acceptable Use Agreement
You must use the Service in accordance with the Acceptable Use Agreement.

Fraud Returns
We do not permit returns fraud. You cannot return damaged, worn, washed and/or altered items purchased via the Service. Please see our Returns Policy.

Samples
Please see our Samples Policy.

3. Legal Provisions
3.1 If we have any liability to you arising out of the Service, (whether in contract or tort), our liability shall be limited in all circumstances to the value of the item in respect of which the claim relates.

3.2 Nothing in these terms shall limit our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees.

3.3 These terms and conditions are exclusively governed by English law and by accepting this General Terms and Conditions, which incorporates the Acceptable Use Agreement, Privacy Policy and Returns Policy you submit to the exclusive jurisdiction of the English courts.

3.5 If you have a dispute relating to the Service then you must first contact us about it at info@adamrossfabrics.co.uk. We will do our best to resolve the issue within 30 days of receiving your query.

3.6 These General Terms and Conditions, our Acceptable Use Agreement, Cookie and Privacy Policy, Samples Policy and Returns Policy form the entire agreement between the parties.

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