Delivery & Returns

Delivery

We currently only offer a fixed rate standard shipping service at £2.99. Orders are sent through Royal Mail, or ParcelForce for large orders.

We aim to dispatch all orders within 2 working days, on a 48hour service. Deliveries should arrive within 2-5 working days (however this is not guaranteed).

If your parcel has not arrived within the stated timeframe, please contact us and we will do our best to resolve this. Please note Royal Mail only consider items lost after 10 working days, therefore we will not be able to refund/resend items before this. 

Returns

In the unlikely event that you are not happy with the fabric you received, you are welcome to return this to us within 14 days for a full refund. Please note the fabric must be unused and must be returned in the same condition it arrived in.

Our returns address is:

Adam Ross Fabrics
Unit 2 Cranby Street
Birmingham
B8 1JU

Please note we are not open to the public as we do not have a store to showcase our fabrics.