Delivery

Delivery & Processing
Adam Ross ® is a premium online retailer of fabrics, shipping to destinations both in the UK and around the world.
The vast majority of orders ship within two working days of making a purchase (excludes weekends and bank holidays) (known as the Pick and Pack time) and receiving payment. If there is an issue with your order then we will endeavour to contact you as soon as possible. Adam Ross believes in fair and transparent delivery costs so that there are no hidden surprises to you the customer. A full breakdown of our delivery charges are below. If you have any issues with your order that you have received then please view our Returns Policy. Want Free UK Priority Delivery? Then check out our Gold Membership programme.

Adam Ross ® Delivery Charges
 

 

Shipping Method & Destination Basket Value Cost (inc VAT)
UK Samples (3-5 working days) Up to 3 Samples £1.00
UK Standard (3-5 working days) Under £35.00 £2.99
UK Standard (3-5 working days) £35.00 and over FREE
Express Delivery (1-2 working days) Any Value £4.95
Belgium (Up to 5 working days) Any Value £13.95
France (Up to 5 working days) Any Value £15.95
Germany (Up to 5 working days) Any Value £13.95
Guernsey (Up to 5 working days) Any Value £9.25
Ireland (Up to 5 working days) Any Value £17.95
Italy (Up to 5 working days) Any Value £21.95
Jersey (Up to 5 working days) Any Value £9.25
Netherlands (Up to 5 working days) Any Value £12.95
Spain (Up to 5 working days) Any Value £29.35

 

Please note that all delivery prices are subject to change at any time and that we reserve the right to cancel any order due to increase in shipping costs.
For orders outside of the above shipping countries please contact us by email. This is because the courier’s rates for international shipping vary drastically depending upon the weight and dimensions of the package. Wholesale and full roll orders will incur a higher postage charge.

UK Samples
For the UK Samples, we use Royal Mail 2nd Class postal service. This is a non-tracked, non-signed for service and may take up to 5 days for delivery plus the Pick and Pack time. Please note that the UK service does not cover the Channel Islands.

UK Standard Delivery
For the UK Standard Delivery, we use the Royal Mail 48 hour service. This is a service that is only tracked when delivery is attempted or made. This is a non-signed for service. Please allow up to 5 working days for delivery plus the Pick and Pack Time. In the event of the weight being over 2kg, we may use the Royal Mail 24 hour service or the Parcel Force 24 hour service. The Parcel Force 24 hour service is a tracked and signed for service. Adam Ross reserve the right to choose the relevant service. There will be no additional postage charge to you the customer. Please note that the UK service does not cover the Channel Islands.

UK Priority Delivery
For the UK Priority Delivery, we will either use the Royal Mail 24 hour service or the Parcel Force 24 hour service. The Royal Mail 24 hour service is a service that is only tracked when delivery is attempted or made. This is a non-signed for service. Please allow up to 2 working days delivery plus the Pick and Pack Time. The Parcel Force 24 hour service is a tracked and signed for service. Adam Ross reserve the right to choose the relevant service. There will be no additional postage charge to you the customer. Please note that the UK service does not cover the Channel Islands.

Europe
For the Europe Delivery, we will use the Parcel Force EuroPriority Business service. The Parcel Force service is a tracked and signed for service. Delivery times are based on the country of delivery as per the above table plus the Pick and Pack Time. Adam Ross reserve the right to change the service to another carrier. Please note that the costs are what Adam Ross is charged by the carrier and we make no profit from shipping.

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